BRIEF: Amdocs wins Italy deal: Energy company Enel serves more than...

Full story: Customer Interaction Solutions

Billing and customer service software developer Amdocs Ltd. , today announced that Italian energy company Enel has deployed contact center and agent interaction products from Amdocs CES -- CRM 7.5. Enel selected Amdocs to evolve both its customer service operations and its existing Amdocs customer management system.

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