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Calabrio News

News on Calabrio continually updated from thousands of sources around the net.

May 28, 2014 | GlobeNewswire

Calabrio Expands ACD Integrations with Avaya Aura Contact Center

Calabrio's latest direct integration extends the flexibility, functionality and long-term benefits of its user-centric WFO software to new and existing Avaya Aura Contact Center users, without forcing infrastructure upgrades, like automatic call distributor hardware.

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Related Topix: Consulting, Gartner

Sun Apr 27, 2014

Star Tribune

Small Business: Calabrio is dialing up call center growth

Taking a "left turn" to enter competition with much bigger rivals has fueled rapid expansion for the call center software maker, CEO Tom Goodmanson says.

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Related Topix: Small Business, Personal Finance

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