Tuesday | Customer Interaction Solutions
Avaya at SpeechTEK 2008 Spotlights Customer Service Solutions Using...
Avaya Voice Portal -- along with the platform's expanding 'video self service' capabilities.
Deltek adds Avaya exec Tom Manley as board member
Business software maker Deltek Inc. said Monday it added Tom Manley to its board.
ISI Solution Now Rated 'Avaya Compliant'
ISI Telemanagement Solutions, Inc., a leading provider of Telecom Expense Management products and services, today announced that its Infortel Select 7.6 Telecom Reporting application is compliant with key ...
Customer Interaction Solutions
Avaya IP Technology Enables Leading Hispanic Market Newspaper...
BASKING RIDGE, NJ, July 22 / MARKET WIRE/ -- ImpreMedia, the No. 1 Hispanic news and information company in the United States in online and print, is using IP technology from Avaya Inc.
Customer Interaction Solutions
Avaya IP Technology Enables Leading Hispanic Market Newspaper...
BASKING RIDGE, NJ, July 22 / MARKET WIRE/ -- ImpreMedia, the No. 1 Hispanic news and information company in the United States in online and print, is using IP technology from Avaya Inc.
Avaya Looks To Channel For SMB, Services
Too many cars and too few parking spaces leave many San Franciscans frustrated and angry.
Study: IP-Based Contact Centers Speed Product Churn
The research firm ranked Avaya as the clear player in the market, with Genesys and Nortel following, respectively.
Avaya IP Technology Enables Leading Hispanic Market Newspaper...
ImpreMedia, the No. 1 Hispanic news and information company in the United States in online and print, is using IP technology from Avaya Inc.
Customer Interaction Solutions
Avaya Leads Worldwide Contact Center Market in Both Revenues and Shipments
According to Gartner, Avaya represents 38 percent of the global market for contact center revenue and 40 percent of the global market for contact center shipments -- figures that are in both cases about 25 ...
Don't touch that PBX An IDC study released this week says Microsoft is touting Office Communications Server and Exchange for its unified communications capabilities, though this doesn't seem to have affected IP ...
Developers Can Speed Speech Application Design with New Re-Usable Software Components from Avaya
Avaya Dialog Designer Elements allow for quicker application creation through pre-built and customizable common speech recognition functions Speech application developers now have access to a free suite of ...
Extreme Networks' wired and wireless network solutions now tested...
SYDNEY; July 8, 2008 - Furthering the efforts of their Global Strategic Alliance, Extreme Networks, Inc.
Avaya to Create New Subsidiary Focused on Sales, Service and Solutions for U.S. Government
Avaya, a leading global provider of business communications applications, systems and services, today announced that it has created a wholly owned subsidiary that will focus on sales, service and solutions for ...
Autonomy etalk Solution Now Rated "Avaya Compliant"
Autonomy Corporation plc , a global leader in infrastructure software for the enterprise, today announced that its etalk Qfiniti interaction recording is compliant with key contact center solutions from Avaya, ...
Avaya Appoints Bob Lyons to Lead Contact Center Division
Avaya, a leading global provider of business communications applications, systems and services, today announced it has appointed Bob Lyons to lead the company's global contact center organization.
Avaya ordered to pay $10M for age discrimination
A Morris County civil jury on Tuesday ordered telecommunications giant Avaya Inc.
The Konftel 300 Solution Now Rated 'Avaya Compliant'
The Konftel 300 helps businesses to hold phone meetings with crystal clear sound.
Avaya Ceo D'Ambrosio to step down for medical reasons
Avaya Inc. president and CEO Lou D'Ambrosio will step down after six years in the post for medical reasons and will be replaced on an interim basis by Charles Giancarlo , formerly of Cisco Systems Inc.
Avaya Sponsors EFEX Curacao 2008 --
Avaya, Inc. a leading global provider of business communications applications, systems and services, is proud to announce its sponsorship of EFEX Curacao 2008, the largest technology conference in the ...
Foundry Networks' FastIron Family of Edge and Core Switches Attain 'Avaya Compliant' Rating
Foundry's VoIP compliant and optimized high-performance FastIron Layer 2/3 switches help businesses implement a networking infrastructure that can handle the multiple demands of an advanced unified ...