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Avaya News

News on Avaya continually updated from thousands of sources around the net.

Tuesday | Customer Interaction Solutions

Avaya at SpeechTEK 2008 Spotlights Customer Service Solutions Using...

Avaya Voice Portal -- along with the platform's expanding 'video self service' capabilities.

Comment?

Related Topix: Telecom

Mon Aug 18, 2008

Boston Globe

Deltek adds Avaya exec Tom Manley as board member

Business software maker Deltek Inc. said Monday it added Tom Manley to its board.

Comment?

Related Topix: Telecom, Cognos, Software

Wed Aug 13, 2008

TechWeb.com

ISI Solution Now Rated 'Avaya Compliant'

ISI Telemanagement Solutions, Inc., a leading provider of Telecom Expense Management products and services, today announced that its Infortel Select 7.6 Telecom Reporting application is compliant with key ...

Comment?

Related Topix: Lincroft, NJ, VoIP, Science / Technology, Telecom

Sat Jul 26, 2008

Customer Interaction Solutions

Avaya IP Technology Enables Leading Hispanic Market Newspaper...

BASKING RIDGE, NJ, July 22 / MARKET WIRE/ -- ImpreMedia, the No. 1 Hispanic news and information company in the United States in online and print, is using IP technology from Avaya Inc.

Comment?

Related Topix: Telecom

Customer Interaction Solutions

Avaya IP Technology Enables Leading Hispanic Market Newspaper...

BASKING RIDGE, NJ, July 22 / MARKET WIRE/ -- ImpreMedia, the No. 1 Hispanic news and information company in the United States in online and print, is using IP technology from Avaya Inc.

Comment?

Related Topix: Telecom

Thu Jul 24, 2008

CRN

Avaya Looks To Channel For SMB, Services

Too many cars and too few parking spaces leave many San Franciscans frustrated and angry.

Comment?

Related Topix: Basking Ridge, NJ, Telecom

Wed Jul 23, 2008

CRM Buyer

Study: IP-Based Contact Centers Speed Product Churn

The research firm ranked Avaya as the clear player in the market, with Genesys and Nortel following, respectively.

Comment?

Related Topix: Gartner, Consulting, Software, Telecom, Computers, Cisco Systems

Tue Jul 22, 2008

Market Wire

Avaya IP Technology Enables Leading Hispanic Market Newspaper...

ImpreMedia, the No. 1 Hispanic news and information company in the United States in online and print, is using IP technology from Avaya Inc.

Comment?

Related Topix: Chicago (University of Illinois System), University of Illinois System, University of California System, Los Angeles (California State University System), California State University System, UC Los Angeles, Telecom

Wed Jul 16, 2008

Customer Interaction Solutions

Avaya Leads Worldwide Contact Center Market in Both Revenues and Shipments

According to Gartner, Avaya represents 38 percent of the global market for contact center revenue and 40 percent of the global market for contact center shipments -- figures that are in both cases about 25 ...

Comment?

Related Topix: Telecom

Tue Jul 15, 2008

ITWorld Canada

Don't touch that PBX

Don't touch that PBX An IDC study released this week says Microsoft is touting Office Communications Server and Exchange for its unified communications capabilities, though this doesn't seem to have affected IP ...

Comment?

Related Topix: Marketing, Telecom, Campbell, CA, Research College of Nursing, Microsoft, Software

Sat Jul 12, 2008

WebWire

Developers Can Speed Speech Application Design with New Re-Usable Software Components from Avaya

Avaya Dialog Designer Elements allow for quicker application creation through pre-built and customizable common speech recognition functions Speech application developers now have access to a free suite of ...

Comment?

Related Topix: Telecom

Mon Jul 07, 2008

Computerworld

Extreme Networks' wired and wireless network solutions now tested...

SYDNEY; July 8, 2008 - Furthering the efforts of their Global Strategic Alliance, Extreme Networks, Inc.

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Related Topix: VoIP, Science / Technology, Marketing, Wireless, Emerging Technology, Startups, Extreme Networks, Telecom, Computers

Market Wire

Avaya to Create New Subsidiary Focused on Sales, Service and Solutions for U.S. Government

Avaya, a leading global provider of business communications applications, systems and services, today announced that it has created a wholly owned subsidiary that will focus on sales, service and solutions for ...

Comment?

Related Topix: Telecom

Wed Jun 25, 2008

KVOA-TV Tucson

Autonomy etalk Solution Now Rated "Avaya Compliant"

Autonomy Corporation plc , a global leader in infrastructure software for the enterprise, today announced that its etalk Qfiniti interaction recording is compliant with key contact center solutions from Avaya, ...

Comment?

Related Topix: Telecom, Startups, Autonomy

Sat Jun 21, 2008

Market Wire

Avaya Appoints Bob Lyons to Lead Contact Center Division

Avaya, a leading global provider of business communications applications, systems and services, today announced it has appointed Bob Lyons to lead the company's global contact center organization.

Comment?

Related Topix: Outsourcing, Telecom

Thu Jun 19, 2008

Daily Record

Avaya ordered to pay $10M for age discrimination

A Morris County civil jury on Tuesday ordered telecommunications giant Avaya Inc.

Comment?

Related Topix: Morris County, NJ, Basking Ridge, NJ, Telecom

Tue Jun 17, 2008

Earth Times

The Konftel 300 Solution Now Rated 'Avaya Compliant'

The Konftel 300 helps businesses to hold phone meetings with crystal clear sound.

Comment?

Related Topix: Lincroft, NJ, Telecom, Science / Technology, VoIP

Tue Jun 10, 2008

ComputerWorld

Avaya Ceo D'Ambrosio to step down for medical reasons

Avaya Inc. president and CEO Lou D'Ambrosio will step down after six years in the post for medical reasons and will be replaced on an interim basis by Charles Giancarlo , formerly of Cisco Systems Inc.

Comment?

Related Topix: Startups, Cisco Systems, Telecom, Computers

Thu May 29, 2008

Trinidad & Tobago Express

Avaya Sponsors EFEX Curacao 2008 --

Avaya, Inc. a leading global provider of business communications applications, systems and services, is proud to announce its sponsorship of EFEX Curacao 2008, the largest technology conference in the ...

Comment?

Related Topix: Science, Computer Science, Telecom

Tue May 27, 2008

PrimeNewswire

Foundry Networks' FastIron Family of Edge and Core Switches Attain 'Avaya Compliant' Rating

Foundry's VoIP compliant and optimized high-performance FastIron Layer 2/3 switches help businesses implement a networking infrastructure that can handle the multiple demands of an advanced unified ...

Comment?

Related Topix: VoIP, Science / Technology, Lincroft, NJ, Foundry Networks, Startups, Telecom, Computers

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