1 hr ago | Chicago Tribune
Calling customer service no longer a viable option
“It should be right there on the home page. 'It's an opportunity for a company to say, 'We believe in service.”
Let's play a game: Find the customer-support telephone number. There was a time when businesses actually welcomed phone calls from customers. via Chicago Tribune
8 hrs ago | SeattlePI.com
Amazon.com is backing Animoto , a New York online music and video slideshow company that was started by former Bellevue high school students. via SeattlePI.com
12 hrs ago | SeattlePI.com
Report: Kindle sales at $750 million in 2010?
TechCrunch reports on a report from a Citigroup analyst who says the Kindle -- the electronic book device that Amazon.com launched to much press buzz last year -- could generate $400 million to $750 million by ... via SeattlePI.com
Yesterday | Austin American Statesman
“Amazon in its Prime (and tax-free till when?).”
Omar L. Gallaga writes about technology culture for the Austin American-Statesman. He's worked for more than nine years at the Austin American-Statesman and edited Technopolis, the newspaper's personal tech ... via Austin American Statesman
Thursday | CNET News.com
“We also plan to upgrade our fridge from PBR to Coors Light”
Amazon has invested an undisclosed amount in Animoto , a site that enables people to easily create videos from their photos and music. via CNET News.com
Thursday | CNET News.com
Analyst: Amazon.com's Kindle to generate $750 million by 2010
Calling it the iPod of the book business, CitiGroup analyst Mark Mahaney says the Kindle e-book reader will generate three-quarters of a billion dollars for Amazon.com in less than two years. via CNET News.com
Thursday | TechCrunch
Amazon May Sell $750 Million In Kindles by 2010
“So perhaps, if Amazon executes right with its Kindle product and marketing strategy, the iPod analogy for the Kindle won't be too far stretched”
The Kindle , Amazon's ugly but useful ebook reader that launched in November 2007, may be a burgeoning hit, says Citigroup Analyst Mark Mahaney . via TechCrunch
Wednesday May 14 | Book trade news from Book2book
“Amazon will be like a bookstore that sells cocaine out the back door. Books will be just a front to sell storage and cloud computing.”
Amazon Web services and cocaine share at least one common attribute. Once you try, it's easy to get hooked. via Book trade news from Book2book
Monday May 12 | BetaNews
Texas tells Amazon: Don't mess with us on taxes
Texas is investigating Amazon.com to see whether the online retailer may owe four years of back sales tax for purchases made by customers in the state, but Amazon claims it has fully complied with the law. via BetaNews
Monday May 12 | CNET News.com
Amazon Unbox on TiVo getting HD content
TiVo users have been able to rent and buy movies from Amazon.com's Unbox service for over a year now, but lately the service has felt a little outdated compared with competitors like Vudu and Apple TV , which ... via CNET News.com
Monday May 12 | Kirkville
Karajan 100 - More Big Box Sets
Amazon FR 2008 marks the 100th anniversary of the birth of Herbert von Karajan, the great, charismatic conductor. via Kirkville
Saturday May 10 | TechNewsWorld
E-Commerce Web Services: Better, Faster, Cheaper
“Support for Web services has come from application vendors, application development tool suppliers and middleware vendors”
A Web service, for instance, could carry out payment validation by taking details from one system and initiate a request for other information, such as a credit card account number or expiration date. via TechNewsWorld
Friday May 9 | Click2Houston
Texas May Claim Amazon Owes Sales Taxes
“We will definitely send out a team to investigate”
Texas officials may claim that Amazon.com owes millions in sales taxes on purchases that state residents made from the Internet retailer. via Click2Houston
Wednesday May 7 | Seattle Post-Intelligencer
Amazon chief sells $168 million in stock
Amazon.com Inc. Chief Executive Jeff Bezos sold 2.15 million shares of stock last week, bringing him about $168 million. via Seattle Post-Intelligencer
Tuesday May 6 | National Jeweler
Diamond sales soar at Amazon.com
“In addition to everyday items like books, electronics, shoes and beauty products, our customers are increasingly purchasing luxury goods, like diamonds, on Amazon.com as well.”
Retail diamond sales at Amazon.com increased more than 100 percent in the first quarter of 2008, the company announced today. via National Jeweler
Tuesday May 6 | Potentials
An Out-of-Card Experience for Amazon
“The gift card is a payment mechanism”
Amazon.com trades in plastic for ubiquity By Anne Marie D. Lee As an exclusively online retailer, Amazon.com has never been anchored to the same physical forms that store-based retailers are, and now that's ... via Potentials
Tuesday May 6 | The Industry Standard
Web 2.0 developers give MSN/Live high praise
“While the company's API functionality is rated very high by developers (placing third among the field of seven), Facebook lacks the support resources to help developers”
Web 2.0 software developers ranked Microsoft's MSN/Live Windows developer program higher than competing programs offered by Internet leaders Google, Yahoo, Amazon, eBay, Facebook and PayPal, according to ... via The Industry Standard
Monday May 5 | Hypebot
Out Of Print CD's Get New Life Via Amazon On Demand
Amazon has made deals with Sony BMG, EMI and other labels to bring hundreds of out-of-print albums to CD using their CreateSpace "Disc on Demand" system. via Hypebot
Monday May 5 | NYSSCPA.org
Amazon Sues N.Y. Over Internet Sales Tax Law
Amazon.com is suing New York over a new law that requires out-of-state online companies to collect sales tax from shoppers in New York, The Associated Press reported Friday. via NYSSCPA.org
Monday May 5 | WAVY-TV Portsmouth
“TurboTax 2007 Deluxe Federal + State”
Amazon.com is gearing up for a legal battle with New York State over Internet sales taxes. via WAVY-TV Portsmouth
Monday May 5 | CNET News.com
Sun launches OpenSolaris, inks deal with Amazon
Sun Microsystems on Monday said it has released OpenSolaris, an open source version of its Solaris operating system, and announced a deal with Amazon.com. The OpenSolaris project has been under development for ... via CNET News.com
Saturday May 3 | E-Commerce Times
EXPERT ADVICEThe Shopping Cart Experience: Some E-Tailers Just Don't Get It
Some e-tailers don't realize that they need to streamline the shopping cart experience for consumers and make it more user-friendly. Instead, these retailers are wrongfully shoving customers through the ... via E-Commerce Times
Thursday May 1 | New York Times
Amazon Sues New York State to Void Sales Tax Rules
“It was carefully crafted to increase state tax revenues by forcing Amazon to collect sales and use taxes”
Before the ink on the bill has even dried, Amazon.com has filed a suit challenging New York State's new law that forces online retailers to collect sales taxes on shipments to state residents. via New York Times






