Outsourcing News Archives

“Gen Next is merely passing through, why bother to invest the time, money, effort and knowledge? They're never going to make it in this business.”

Hey, General Managers, There is Hope for This New Generation of Hospitality Sales Professionals! - By David M. Brudney Anyone who has read my articles over the past few years knows full well the genuine concern ... via Hotel News Resource

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WESTPAC is expected to shift the work of up to 3000 of its back-room staff to overseas locations such as India over the next three years in an accelerated plan to cut costs being put together for new chief ... via The Age

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“Other airlines saw an opportunity.”

San Luis Talpa, El Salvador Southwest Airlines planned to begin flying planes to this small Central American nation this year -- but not with passengers aboard. via Los Angeles Times

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“My guess is that all of these factors are playing a role in the IT wage picture”

April 26, 2008 12:02 AM Salaries for U.S. tech professionals are getting the squeeze. via InformationWeek

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Toronto's commuters thought they had dodged one bullet last week when it appeared that workers at the Toronto Transit Commission would not go on strike, and certainly not without first providing 48 hours ... via Canada.com

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An Indian outsourcing firm is set to announce hundreds of new jobs for Derry this week. via The Belfast Telegraph

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“It's expected that approximately 70 percent of the subcontracted activities in the scope of this initiative will be carried out by the new vendors, allowing internal ArcelorMittal IT employees to focus on high-value adding activities”

LONDON, UK: When it comes to IT outsourcing , the world's largest steel company still prefers India. via CIOL

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Yahoo Inc. is outsourcing the Internet telephone functions of its instant messaging program to the startup Jajah.

Jajah will connect the calls to and from users of Yahoo Messenger and handle billing and customer care, the startup said Tuesday. Terms of the deal where not announced. No employees are moving over to Jajah.

The deal is a big score for Jajah, which has grown explosively since it was founded in 2005 in Austria. It is now based in Mountain View, Calif., and boasts 10 million customers. Read more

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“In three months, we will eliminate those departments and are working ... to find (jobs) in other departments in the company.”

Perdue Farms Inc. is dissolving its field and farm research departments in a corporate move that expands genetic study to include genomics, the science of bird selection through an application of gene markers, ... via Daily Times

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“All these agreements are irrespective of the F-18 deal, and as the Indian industry is maturing, these arrangements would be mutually beneficial”

NEW DELHI: US civil and defence aerospace major Boeing has decided to outsource two critical components of the F-18 Super Hornet combat aircraft to India and the order for one of them could go to the Tatas. via Free Republic

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“People are aware of their cost base and are looking at IT as a way of reducing it”

The research firm's annual enterprise services survey found that medium-sized businesses, with 500 to 1,000 employees, increased their IT budgets faster in 2008 than much bigger enterprises. via ElectricNews.net

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“The acquisition of Eagle Group extends our logistics and business process outsourcing capabilities, strengthens our relationships with several key Army customers, and enhances our support for military force modernization and reset imperatives”

Atlanta-based Eagle Group provides logistics, information technology, training and health-care services to the U.S. Department of Defense . via Atlanta Business Chronicle

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The Gardner City Council approved hiring a building service contractor to clean city hall until July 1, after two in-house janitors resigned and another retired, according to the Worcester Telegram . via Cleaning & Maintenance Management Online

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“Employees need to understand what they have to work with”

With Memorial Day just weeks away, many people are thinking about taking time off during the summer. via Chicago Tribune

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“Peak adoption happened in 2006, and now it's a question of deeper penetration of SaaS”

Business and IT managers have ranked software-as-a-service and Web services as the most important trends in the software industry for the third year in a row, according to an annual survey by McKinsey & Co. via InformationWeek

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“All these agreements are irrespective of the F-18 deal, and as the Indian industry is maturing, these arrangements would be mutually beneficial”

US civil and defence aerospace major Boeing has decided to outsource two critical components of the F-18 Super Hornet combat aircraft to India and the order for one of them could go to the Tatas. via India Gazette

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“We are definitely seeing pricing pressures and corrections in areas where outsourcers are putting on the brakes.”

House prices have fallen by as much as 20 per cent this year in the sub-continent's IT capital on the back of a building boom and fears that the US sub-prime crisis will stall the huge recruitment plans of the ... via The Peninsula

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Capgemini, one of the world ' s foremost providers of consulting, technology and outsourcing services, announced today that Christopher K. Williams has been appointed vice president and North America chief ... via Earth Times

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“It was a total disaster ... a primer on how not to do it”

Atlanta Business Chronicle - by Dave Williams Staff writer Facing a projected $140 million budget shortfall driven in part by escalating pension costs, the Atlanta City Council may be ready to take a serious ... via Atlanta Business Chronicle

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“Obama needs to demonstrate that he can connect with blue-collar working-class people”

For Barack Obama, closing the deal with Democrat voters has become like herding cats: He just can't get them all lined up and coordinated on his side. via Town Hall

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SYNNEX Corporation , a leading business process services company, announced today that FORTUNE Magazine has named SYNNEX Corporation as number 350 on its annual ranking of America's 500 largest companies based ... via Business Wire

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“I wish to thank Bloor research for recognizing our efforts in the Enterprise Content Management space. This recognition propels us to take our innovation to the next level and achieve our objective of ensuring customer delight.”

From correspondents in Delhi, India, 11:23 AM IST Newgen Software Technologies limited, a leader in the field of Business Process Management and Enterprise Content Management is pleased to announce that it has ... via India eNews

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Genowiz , a comprehensive and integrated solution for gene expression analysis. To serve researchers better, version 4.0 offers Autoguide, adding organisms/genomes, update automatic annotations. via PR-inside.com

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Atlassian today announced the release of Crucible 1.5 and FishEye 1.5. Both products work closely together, with FishEye enabling programmers to search, share, analyse and monitor their source code repository. via Earth Times

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“This strategic partnership agreement with Innovation Group represents a significant relationship in terms of the potential user base and number of claims accessible to Symbility”

Symbility Solutions Inc., a wholly-owned subsidiary of Automated Benefits Corp. , is pleased to announce its strategic partnership with Innovation Group for the expansion of the Symbility mobile claims ... via Monitor Today

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“The industry is facing a tremendous talent crunch. This innovation may expand the talent pool and take jobs to the job seekers”

MUMBAI, India : Faced with a difficulty finding skilled employees, one of India's leading outsourcing companies is going out to find prospective workers - on a bus. via International Herald Tribune

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“The office next to ours belongs to an American company that has a development center in the Philippines. When they decided to make their own product, they opened a center in St. Petersburg”

Exigen Services is planning to open a research and development center in Asia in the future, like many other outsourcing firms. via The St. Petersburg Times

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Mazda Motor Corporation and IBM Japan have announced an extension to their strategic outsourcing contract for information technology . via Paddock Talk

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“We will see more activity around application development and CSC knows that”

Royal Mail has reskilled half its IT department and retooled its 10-year outsourcing deal with supplier CSC to get a stronger focus on software development. via Accountancy Age

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“Allowing the employees, even if it's the appearance that they had a say in helping to plan, it goes a long way.”

With Memorial Day just weeks away, many people are thinking about taking time off during the summer. via The Herald

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“You are turning airline employees into law enforcement and immigration officials”

Angry airline executives yesterday criticized proposed rules that would make them collect fingerprints from foreigners leaving the United States as part of the Department of Homeland Security's biometric ... via Washington Times

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IT consultancy Logica is to cut 1,300 jobs, with incoming chief executive Andy Green blaming a "distracted" former management team for failing to integrate acquisitions which doubled the size of the company in ... via Telegraph.co.uk

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GOOG / MSFT / YHOO With the industry growing at over 20%, Yahoo! tried to put its best face forward, bullishly hawking a 9% year-over-year growth rate in revenues. via Seeking Alpha

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“Our job is to be relevant and have diversity in our offering”

Global IT major Accenture said that it plans to increase its India headcount to 50,000, from the present 37,000, within a year. via Rediff.com

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“We are talking about changing the viewing experience.”

The Indian outsourcing giant aims to use technology to give football fans the ability to forensically examine every match. via ElectricNews.net

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“Are you sure that's all you can afford?”

In a glass tower on the outskirts of New Delhi, dozens of young Indians are on the telephone, calling America's out of work, forgetful and debt-stricken and asking for cash. via Free Republic

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The International Air Transport Association "condemned" a U.S. proposal to require airlines to collect a fingerprint from non-U.S. citizens leaving the United States. via The Dallas Morning News

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“It is an advantage to India and this census will provide vital information about the young population and where exactly is all the so-called development heading”

India has begun preparing for what is one of the world's biggest ever censuses, a survey by millions of volunteers that could affect government policies and reveal how economic growth has affected the ... via Eircom.net News

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“But we are delighted to have Tom as our new Chairman.”

Mad Catz appoints new board chairman Mad Catz, a third-party interactive entertainment accessory provider, has announced that Thomas R. Brown has been appointed non-executive Chairman of its Board of Directors. via GamesIndustry.biz

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Tata Communications , a leading provider of the new world of communications, announced today the launch of a robust suite of security services designed to protect the applications, IT systems and networks that ... via Business Wire

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“The arrests are the company's internal problem”

TOKYO : Tokyo prosecutors arrested four consulting company executives Wednesday in a high-profile corruption scandal involving Japan's removal of chemical weapons abandoned in China at the end of World War II. via International Herald Tribune

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“At work and with their families, they're more irritable than they should be, and that's affecting their relationships.”

BANGALORE, India - After two years working nights at a U.S. company's computer call center, Vamsi knew it was time to quit when his 6-year-old son brought home a school portrait he'd drawn of his father, asleep in bed.

'He was asked to draw a picture of his mom and dad, and he drew me sleeping. That's the only way he ever saw me,' remembers the 31-year-old, who like many southern Indians goes by only one name. 'He never saw me doing anything else.'

Indians may have taken over three-quarters of the world's call-center jobs, but they've also taken on the stresses of those jobs: weight gain, depression, boredom and, often, relationship troubles. Read more

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“We wouldn't have put forward this proposal if we didn't think it was the most prudent way forward”

Airline and cruise ship companies will be required to fingerprint foreign nationals leaving the United States under a controversial Department of Homeland Security proposal released Tuesday. via CNN

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The demand for integrated informatics frameworks in the pharmaceutical industry is driving the production of a new generation of laboratory information management systems . via Earth Times

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“We're seeing more requests outside of creative services to switch to Macs from PCs”

More users are demanding Macs in the enterprise. Thanks to key computing shifts, supporting their appetite for Apple is now a straightforward option for IT Once confined to marketing departments and media ... via Freerepublic.com

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“In some places the market is exploding”

LONDONComputer maker Hewlett-Packard Co sees Africa as one of its fastest-growing markets, it said on Tuesday, expecting the world's poorest continent to rival India for IT outsourcing within a decade. via The Toronto Star

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“He's trying to make an existing structure better, rather than addressing a fundamental shift in the market”

IT services firm Logica Plc said it would make around 1,300 jobs redundant as part of a 110 million pound restructuring programme which would enable it to beat market growth in 2009. via Reuters UK

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“Because of economic challenges in major markets, we are increasing our focus on ways the organisation can sustain continued growth”

BANGALORE * Satyam Computer, India's number four outsourcing company, beat bigger rivals in net profit growth yesterday and bought two overseas firms to boost business amid a US economic slowdown. via The Peninsula

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“You can't be a plumber in New York City and live in Bangalore”

While the world pursues the knowledge economy, employers are increasingly desperate for plumbers, welders and other technical staff, U.S. employment services firm Manpower Inc said on Tuesday, in its annual ... via Earth Times

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“If there is any failure of the operation in Bangalore, the impact on the bank's ability to operate, ensure customers' access to funds and meet their other requirements could all be in question.”

The bank workers' union Finsec wants the Reserve Bank to step in and prevent ANZ National from sending 500 jobs to India and for the Government to support such a move. via NZ Herald

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“What many people have perceived as a weakness is actually a strength, provided we integrate the company in the right way and we do not tolerate national silos, which was one of the problems we had in the past.”

The birth of a new jet plane can be a painful process - ask Airbus and Boeing. The world's only makers of large jet airliners have both been hit hard by embarrassing and costly delays to their respective new- ... via The Sydney Morning Herald

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“The negotiators did not specify which models would be assembled, but said the company wants to initially roll out up to 10,000 cars”

A Porsche assembly plant could soon be constructed in the Leningrad Region in northwest Russia, the Vremya Novostei daily said on Thursday. via Budapest Business Journal

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“With IP Devel's strong customer base of leading international telecom customers we strengthen Enea's European services offer.”

STOCKHOLM, SWEDEN, April 21 / MARKET WIRE/ -- Acquisition Strengthens Enea Services and Opens Expansion Possibilities in Europe STOCKHOLM, Sweden, April 21, 2008 - Enea?, , a world leading provider of network ... via Customer Interaction Solutions

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“It demonstrates how practical co-operation can lead to the benefit of the two economies . . . it can be a win-win result for our two economies”

GERRY MORIARTY, Northern Editor, and SIMON CARSWELL, Finance Correspondent BRIAN COWEN and Peter Robinson have described a new initiative to potentially transfer thousands of jobs originally earmarked for the ... via Ireland.com

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“We shouldn't fear the rise of science in Asia and other poorer countries. We should figure out how to take advantage of it”

AT a time of economic belt-tightening, might cheap science from low-wage countries help keep American innovators humming? Americans have long profited from low-cost manufactured goods, especially from Asia. via New York Times

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Testimonials The BRIC Globalizers By Harold James To Our Readers The Moscow Times welcomes letters to the editor. via The Moscow Times