Middleton Lawn serviced by WeedMan La...

Middleton Lawn serviced by WeedMan Lawncare

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Middleton, WI - This gorgeous brown lawn is compliments of WeedMan Lawncare of Middleton. Didn't they do a great job? They told me it must be drought.

Picture of Middleton Lawn serviced by WeedMan Lawncare posted in the Middleton, WI gallery

This gorgeous brown lawn is compliments of WeedMan Lawncare of Middleton. Didn't they do a great job? They told me it must be drought.

Picture posted by Guy Kitchell on Nov 11 '08

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Madison, WI

#1 Nov 12, 2008
I used weedman too. They were terrible and ruined our lawn. I can't believe they told you it was drought! WHAT A BAD COMPANY!

Buena Park, CA

#2 Dec 5, 2008
I had problems with them too. When I called their office and spoke to the lady who answered the phone she was the rudest person I ever spoke to in my entire life. Then I asked to talk to a manager and she said she was the manager. I called back later on that day and some guy answered the phone and gave me the name of the her manager. I found out she was only the office manager and she was rude as heck. They did little to help me and told me it was because my lawn was diseased and I had to do all this work on my own...blah blah blah. They did little to help.

Dothan, AL

#3 Dec 13, 2008
This looks like a disease or possible fungal issues. Did it look like this at all before weedman treated it?
Guy Kitchell

Garza García, Mexico

#4 Jan 11, 2009
Hello, Thanks for the comments everyone! Chris - no, our lawn was lush and green, just like the 3 surrounding neighbor's lawns. Weedman applied the fertilizer and two days later, the entire lawn turned brown at once! I had an expert come out and he thinks Weedman burned my lawn by using too much fertilizer on a hot day without water. I told this to weedman and they scoffed at the idea. I got estimates from 3 different companies to repair what weedman did to our lawn, and it ranges from $10,000 -$20,000 to repair it!

Since: Feb 09

Madison, WI

#5 Feb 10, 2009
My name is Andy Kurth and I am the General Manager and a co-owner of Weed Man Lawn Care in Middleton, WI. I feel the need to interject into this discussion as there are a number of mistruths stated Mr. Kitchell. Our number one priority at Weed Man is to make sure we do the best we can at giving our customers a quality experience with our company with our #1 reputation in the greater Madison area. This was an extremely unfortunate incident for Mr. Kitchell and his home lawn. However, Weed Man took all the necessary investigative steps to make sure that if it was indeed our responsibility we would rectify the issue. Fortunately this type situation with a customer occurs about once every ten years. We contacted the OJ Noer Turf Center (a University of Wisconsin research site and unbiased source) in regards to the issue. Paul Koch, who runs the turf plant pathology lab there, visited Mr. Kitchell's lawn and determined the problem was due to extreme slope causing above normal heat stress/drought, Mr Kitchell mowing too low and poor root systems that we inherited from previous substandard efforts before we took on the care of his lawn. Unfortunately, for Mr. Kitchell, it was the perfect storm. To blame us, which is human nature to do in many cases, in this case is not only unfounded but it is unfair after hearing from unbiased experts. In fact, we treated the neighbor's lawn right across the street the same day as Mr. Kitchell's by the same applicator with the same quality granular fertilizer and liquid weed control and their lawn looks fabulous. Mr. Kitchell, not liking the response he received from Paul Koch the plant pathologist, contacted the Dept. of Agriculture, Trade and Consumer Protection (DATCP) as he didn't see Paul Koch's response as enough evidence. After a lengthy investigation by Mark McCloskey (with DATCP) he found that Weed Man was not responsible in anyway. Again, we at Weed Man have broad shoulders and we take responsibility for our actions. Unfortunately, Mr. Kitchell expected us to play God and we cannot do that. Even though we were not at fault for the condition of the lawn we did offer Mr. Kitchell well over $200 worth of services for free to start help the recovery process. His response or lack thereof, was to not return our phone call.

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